How do I earn E-Points?
How do I earn E-Points?
FAQs
How do I earn E-Points?
You can earn a number of different ways.
You will earn when you sign up, for each purchase you make, and you'll earn extra E-Points for completing missions!
How do I join? Does it cost anything?
It's free to join!
Create an account (or sign in if you already have one). Be sure to sign in whenever you make a purchase in order to receive your E-Points!
We can't offer E-Points for purchases you made if you check out as a guest or use a different email to your registered email.
How do I become a VIP?
You will move up to the VIP tier the more you spend with us!
How do I redeem my E-Points?
To redeem E-Points, sign in and go to the Rewards dashboard, located in the "E-Rewards" button on the bottom right-hand corner of the screen. Redeem points by clicking "ways to redeem".
Do my E-Points expire?
Yes, E-Points expire.
If you have been inactive/not purchase for the past 12 months (i.e. no earning or spending of E-Points) then your E-Points balance will be set back to zero.
Tier status resets every 12 months from when a new membership starts.
Where can I see how many E-Points I have?
You can find your E-Points balance on the Rewards dashboard, located in the "E-Rewards" button on the bottom right-hand corner of the screen.
Can I earn E-Points on past purchases?
No, E-Points cannot be added to your account retroactively.
You can earn E-Points on all future purchases when logged into your account and shopping.
Can I return rewards?
Rewards cannot be exchanged or returned for another product or service or a monetary reward.
Rewards may not be combined with any other vouchers or promotion.
How do I cancel my membership?
You can close your account at any time.
Please send an email to sales@ecatering.co.uk and write "cancel rewards programme membership" in the subject line from the email account you had signed up with.